AivantaLoop (“AivantaLoop,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal, professional, and business information of all users, clients, partners, and visitors. This Privacy Policy & Cookies Policy explains how we collect, use, store, process, disclose, and protect your information when you access our website, communicate with us, or use our services.
By accessing our website or using our services, you acknowledge and agree to the practices described in this Policy.
1. SCOPE & APPLICABILITY
This Policy applies to:
- Website visitors
- Prospective clients
- Existing clients
- Business partners
- Service users
- Any individual interacting with AivantaLoop digitally or contractually
This Policy applies to all platforms operated by AivantaLoop, including websites, applications, AI systems, chatbots, APIs, and communication channels.
2. LEGAL COMPLIANCE
This Privacy Policy is designed to comply with applicable data protection and privacy laws, including but not limited to:
- Pakistan data protection principles
- United States privacy laws
- International best practices inspired by GDPR and CCPA standards
Where stricter laws apply, AivantaLoop will take commercially reasonable steps to comply.
3. INFORMATION WE COLLECT
3.1 Personal Information We may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Billing and payment details
- Communication records
3.2 Technical & Usage Information Automatically collected data may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Access times and pages visited
- Referring URLs
3.3 Business & Project Information
- Project requirements
- Technical documentation
- Credentials provided by the client
- API keys or access tokens (when required)
3.4 Cookies & Tracking Data Information collected via cookies and similar technologies is detailed in Section 12.
4. HOW WE COLLECT INFORMATION
Information is collected through:
- Website forms
- Email communication
- WhatsApp or chatbot interactions
- Contractual agreements
- Payment gateways
- Cookies and analytics tools
5. PURPOSE OF DATA COLLECTION
We collect and process data for the following purposes:
- Providing and managing services
- Project communication and execution
- Billing, invoicing, and payments
- Technical support and troubleshooting
- Website optimization and analytics
- Legal compliance and record keeping
- Marketing and promotional activities (with consent)
6. LEGAL BASIS FOR PROCESSING
We process information based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- User consent (where applicable)
7. DATA SHARING & DISCLOSURE
We do not sell or rent personal data. We may share data only with:
- Authorized employees and contractors
- Payment processors
- Hosting and cloud providers
- Analytics and marketing tools
- Legal or regulatory authorities (if required by law)
All third parties are required to maintain confidentiality and data security.
8. THIRD-PARTY SERVICES
Our website and services may integrate third-party platforms such as:
- Google Analytics
- Meta / Facebook
- OpenAI
- Stripe or other payment processors
- AWS, Azure, DigitalOcean
AivantaLoop is not responsible for the privacy practices of third-party services. Users are encouraged to review their policies separately.
9. DATA RETENTION
Data is retained only as long as necessary for business, legal, or contractual purposes. Upon request, eligible data may be deleted, anonymized, or archived, subject to legal obligations.
10. DATA SECURITY
We implement commercially reasonable technical and organizational safeguards, including:
- Secure servers
- Encrypted communications
- Access control policies
- Limited internal access
However, no system is 100% secure. AivantaLoop does not guarantee absolute security and shall not be liable for unauthorized access beyond reasonable control.
11. USER RIGHTS
Subject to applicable law, users may have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion (where legally permitted)
- Withdraw consent for marketing communications
Requests must be submitted in writing and may require identity verification.
12. COOKIES POLICY
12.1 What Are Cookies Cookies are small text files stored on your device to enhance website functionality and user experience.
12.2 Types of Cookies We Use
- Essential Cookies – Required for website operation
- Analytics Cookies – Measure traffic and usage behavior
- Functional Cookies – Remember user preferences
- Marketing Cookies – Support advertising and remarketing
12.3 Cookie Control Users may:
- Accept or reject cookies via browser settings
- Disable cookies (which may affect site functionality)
Continued use of the website constitutes consent to our cookie usage.
13. MARKETING COMMUNICATIONS
We may send marketing emails or messages only with consent. Users may unsubscribe at any time. Transactional and service-related communications are mandatory.
14. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
15. INTERNATIONAL DATA TRANSFERS
Data may be processed or stored in different countries, including Pakistan and the USA. By using our services, you consent to such transfers.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- AivantaLoop is not liable for indirect, incidental, or consequential damages related to data usage.
- Liability is limited as outlined in our Terms & Conditions.
17. POLICY UPDATES
We reserve the right to modify this Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
18. CONTACT INFORMATION
For privacy-related inquiries or requests, please contact:
AivantaLoop 📧 Email: hello@aivantaloop.com 🌐 Website: aivantaloop.com
19. ACCEPTANCE
By using our website or services, you confirm that you have read, understood, and accepted this Privacy Policy & Cookies Policy.